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It sounds like you need to connect via USB, and carefully look at the base folder (root), and in all folders under the root.  If you see anything in the wrong spot, it could have gotten copied to the wrong folder, etc.  Memory doesn't just disappear, it must be somewhere.  At least on a Windows pc, you should be able to see the sizes of all directories and files this way, and see where the memory has gone.
 
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