That could have something to do with it. But then again, everybody has a different expectation on what good "customer service" is.Betsy the Quilter AKA Agent 72 said:This is good feedback...I wonder if some of these companies underestimated the Kindle accessory demand and got overwhelmed? I notice that the most satisfied post here was for a non-Kindle accessory.
Well I don't know what you idea of good customer service is but essentially stealing $70 from me until I threatened to take action is pretty much bad customer service! I like there designs but will not buy from them ever again.Kind said:That could have something to do with it. But then again, everybody has a different expectation on what good "customer service" is.
Yes, I was waiting to see them first of course (I have K2) but I've definitely been considering one if I liked what I saw. But now I'm not so sure after reading about their CS. Stuff like that really frustrates me!Kendra said:Kari,
Were you thinking of ordering one?