OK, here's what I wish: I wish what happens on the Amazon Boards would stay on the Amazon Boards. Just because they get in a food fight over there, does it have to spill over to here? Sigh...
And here's what I think: I think everyone here is an adult and capable of deciding for themselves whether they've been fairly treated by a company. If they haven't, they should contact the company. (I know I say this all the time, but I really believe this.)
We can't fix your issue; only the company can. My boss used to say that she couldn't fix a customer's problem if she didn't know about it. If you're not happy with how the company addresses your issue, that's a legitimate reason for YOU not to be happy with the company, but it doesn't mean others might not have a different experience with the company. Or, the reverse, your good experience doesn't mean everyone will have a good experience.
While I do think it is useful to hear about people's experiences with a company, we shouldn't make it personal.
(I also know that none of us have any idea what might or might not be going on in someone else's life, so let's not go there, OK?)
There are actually people out there who (gasp!) don't like Oberons....that's okay too.
It's late, let's let this thread die a natural death and go back to discussing the world's worst songs. Muskrat love, anyone?
still wearing my Cinco de Mayo moderator's hat...