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Amazon.com Customer Service will be posting answers in this forum once a day. We will be answering frequently asked questions from the forums.

Kindle 2 Content Transfer:
We store all your purchases from the Kindle Store on Amazon.com so you can access your books and other content from multiple Kindles, including Kindle 2, as long as the Kindles are registered to the same account. For your convenience, we store your annotations as well as the last page read in each book so you can pick up reading where you left off. We make it easy to transfer books and subscriptions from one Kindle to another.

Here are your options:

SCHEDULE DELIVERY OF EXISTING CONTENT
If you visit the Manage Your Kindle page (http://www.amazon.com/manageyourkindle) after placing your Kindle 2 order, you'll see your new Kindle 2 listed in the "Download/Send to" choices in the "Your orders and individual charges" section. You can schedule delivery of your existing books before your Kindle 2 even arrives. Your books will be automatically downloaded to your Kindle when you turn on the device, provided that you are in wireless range.

DOWNLOAD ARCHIVED ITEMS AFTER KINDLE 2 ARRIVES
When Kindle 2 arrives, you'll see the options "Archived Items" on the Home screen and "View Archived Items" on the Home Menu. Either of these options will allow you to automatically wirelessly download your Kindle content stored on Amazon.com.

UPDATE SUBSCRIPTION DELIVERY SETTINGS
Subscription content can only be delivered to one Kindle registered your Amazon.com account. You can transfer a periodical subscription from one Kindle for delivery to another in the "Your Active Kindle subscriptions." section of the Manage Your Kindle page (http://www.amazon.com/manageyourkindle).

EMAIL PERSONAL DOCUMENTS
If you visit the Manage Your Kindle page (http://www.amazon.com/manageyourkindle) after placing your Kindle 2 order, you can give your Kindle 2 an e-mail address and verify your list of approved senders. You can e-mail personal documents to be downloaded and waiting for you when Kindle 2 arrives.

TRANSFER PERSONAL DOCUMENTS VIA USB
You can use the USB connection on your Kindles to copy personal documents to your computer from one Kindle and then drag it to a new Kindle 2.

PLEASE NOTE: You cannot transfer your Kindle purchases from your computer to your Kindles via USB unless you schedule delivery using one of the methods above.

Kindle 2 Shipping:
Kindle 2 began shipping today, February 23rd, to customers who were in line for the original Kindle and customers who pre-ordered beginning February 9th. New orders placed today will be released for immediate shipping.

Payment Methods for Kindle Content:

The currently accepted payment methods used to purchase Kindle content are credit cards and gift certificates. If paying with a gift certificate, the purchase will be deducted from your gift certificate balance until it is gone, then your credit card will be charged. You'll need to redeem your gift certificate to the account prior to making a content purchase. Please redeem your gift certificate by visiting Your Account.

Your account must still have a credit or debit card issued by a U.S. bank with a U.S. billing address even when you intend to pay for a purchase using a gift certificate.

Kindle 2 Text-to-Speech is an Experimental Feature:

The experimental category represents features we are still working on to enhance the Kindle experience even further. Try them out and let us know what you think. We have no plans to remove the experimental features-in fact, we are working hard to make them even better for you.

Kindle 2 and Wish Lists:
Digital content cannot be transferred to a different Amazon.com account after purchase, so Kindle content cannot directly be added to Wish Lists at this time. There are alternatives, however.
You can add books to your "Save for Later" list while shopping the Kindle Store from your Kindle. Simply select that option on the book's detail page. To view all the books you've added to your list, select the "Save for Later" option on the Kindle Store menu on your Kindle.
 

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Benjamin said:
Amazon.com Customer Service will be posting answers in this forum once a day. We will be answering frequently asked questions from the forums.

Kindle 2 Text-to-Speech is an Experimental Feature:

The experimental category represents features we are still working on to enhance the Kindle experience even further. Try them out and let us know what you think. We have no plans to remove the experimental features-in fact, we are working hard to make them even better for you.
Did this surprise anyone else? They may have no plans to remove experimental features, but they have on K1 (Now Now). I did not get from the roll-out press conference that this was "experimental" and considered it one of the only reasons to upgrade.
 
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