[Betsy the Quilter]

Check and make sure that the time is set correctly on your PW.

Menu > Settings > Device Options > Device Time

And welcome to KindleBoards!

Betsy

 

[Betsy the Quilter]

I re-set the time - which was incorrect - but the problem persists. Other suggestions would be appreciated.

Cheers, Garrett

Is your wireless on? Do a sync.

Betsy

 

[Betsy the Quilter]

Thanks, everyone

The combination did the job, but I suspect the tipping point was turning the wireless on. (I've been avoiding those annoying "special offers" from Amazon, having discovered that turning the wireless off and doing a re-start eliminated them.)

Now to install 5.3.3. I'll advise if any issues arise, although Mort's experience seems benign. (BTW, the comment that it is a complete, new OS was taken from an article I'd read earlier today before coming across this very helpful forum.

Hope I can offer some assistance in the near future.

Cheers, Garrett

I should have mentioned that wireless needed to be on. Mine is always on, so I forgot....sometimes the Kindle needs to communicate with the mother ship.

Glad we could collectively help!

Betsy