I've got a book stuck at the top of page 1 with the title and 0%. It does not say queued and does not have the dots to show approximate size. It was also a few titles down, actually loaded on my Kindle and could be selected to read. I removed it from the Kindle hoping the phantom would load. Nope. I delivered it again. No change. I permanently deleted it from my library. No change. I've done everything I can think of except a hard reset. I really don't want to do that. Anyone know what this is and how to fix it?