I wrote to them complaining that books one and three of Terry Brooks' Landover trilogy are available from Amazon in Kindle format, but not book two (how annoying is that? I forgot all about this series until someone mentioned it on the KindleBoards book site.) I checked with Random House, and they do have book two in ebook format on their site. This was the response:
Good Afternoon,
Thank you for contacting Random House and for your interest in our publications.
All eBooks that we produce are available to Amazon for conversion to their proprietary Kindle format. If the book you are looking for is available as an eBook on our website you should contact Amazon and request that they make it available to you.
Random House Consumer Services
So sometimes it's NOT the publisher, but Amazon who is not making books available. VERY annoying!
Berni
Good Afternoon,
Thank you for contacting Random House and for your interest in our publications.
All eBooks that we produce are available to Amazon for conversion to their proprietary Kindle format. If the book you are looking for is available as an eBook on our website you should contact Amazon and request that they make it available to you.
Random House Consumer Services
So sometimes it's NOT the publisher, but Amazon who is not making books available. VERY annoying!
Berni