I am sorry that your K broke. You will be the first test case as to what customer service will do. Will they just give you a K1 replacement (doubtful), will they give a K2 replacement for free (doubtful), will they offer you a K2 replacement for a reduced cost. Please keep us informed as to how cu handles this.Heatherly said:I have a complaint! My Kindle broke LAST NIGHT! What sort of Limbo Land have I just arrived at? My right hand "next page" button is inoperable. Booo hooo! I have not called them yet, I am scared to hear the prognosis.
Wow, is this going to be their standard procedure? Is there a purchase time frame for this (had to buy the K1 case within the last x months). Good to know.jmeaders said:M-Edge will exchange my K1 case for a K2 case at same price point! I'm set!