Refund for an Amazon ebook
1 - 9 of 9 Posts
Joined
·
4,546 Posts
Yes, this. I've also heard they will refund at any point if the customer fusses enough, but the 7 day period is automatic, no questions asked.nomesque said:
Joined
·
982 Posts
There are exceptions to the rules too. I emailed Amazon Customer Service, asking them if I could get the updated version of a book. (The author had uploaded a new cover art that I wanted. 
)
I bought the book a month earlier.
They told me that they could not send me the updated version because the author did not authorize them to do it when he pushed a new version, but they told me that they could give me a refund and I could just repurchase it.
I opted not to take advantage of it.
Why? Well, I bought the book when it was $2.99. I wouldn't have felt good about getting the full refund since the price had since been dropped to $0.99.
Still, they did offer it to me, despite the fact that the seven days were up.
)I bought the book a month earlier.
They told me that they could not send me the updated version because the author did not authorize them to do it when he pushed a new version, but they told me that they could give me a refund and I could just repurchase it.
I opted not to take advantage of it.
Why? Well, I bought the book when it was $2.99. I wouldn't have felt good about getting the full refund since the price had since been dropped to $0.99.
Still, they did offer it to me, despite the fact that the seven days were up.
Joined
·
2,107 Posts
I think refunds are a little more difficult with printed books and other non-digital products, but Amazon are probably the most obliging online retailer I've come across in that regard. They do have their limits, though, as a few people have discovered - return TOO many things, and your account will be removed.ukdame said:
They make it particularly easy with Kindle books, though, because it's SO easy to accidentally buy something with their one-click buttons.
Joined
·
692 Posts
I've gotten refunded for a couple of print books when the wifey clicked the wrong button or ordered the novel instead of the stage script or something like that. It's super-easy, and I've never had any questions asked. They really have it going on as far as online retailers go.
1 - 9 of 9 Posts
Join the discussion
