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Introducing ScribeCount - all of your sales in one place!


I'm Philippa, one of the founders of ScribeCount, and, like you, I'm an indie author (I write under pen names Moira Katson and Natalie Grey). Also like many of you, I've been slogging through downloading sales from various platforms and trying to make sense of it. And, while I am a huge statistics nerd who loves data analysis, I don't particularly enjoy repetitive, time-consuming data gathering. Nor do I enjoy giving up my passwords or being data-mined.

Enter: ScribeCount.

ScribeCount is a browser extension that shows you sales data from Amazon, Apple, Barnes & Noble, Draft2Digital, Google Play, and Kobo, all in one place. More platforms are in the works, including audio - we'll keep going until we run out!

Your sales data are displayed in several ways, the first being an interactive sunburst graphic, color-coded for each platform. You can adjust time frame, look over individual platforms, evaluate different pen names and series, and more - with a bunch of custom reports to come. The data are as close to live as each platform allows, with some of the same minor discrepancies over the course of the day that we've all gotten used to, such as returns throwing a wrench in the works.

And what about data security, you ask? Excellent question! Randall and I drove our development team absolutely nuts with our requirements that the browser extension not store passwords, user IDs, or session cookies, and that the user maintain control over their own data. The development team pulled that off fantastically, so a brief round of applause for them, please.

Now, as to the nuts and bolts: As mentioned above, ScribeCount is a browser extension. You will be able to enable or disable each of the platforms, and you will need to be logged into each connected platform, with your computer on, for the data to be pulled. Once pulled, the data are stored on Microsoft Azure servers, which have top-of-the-line encryption, and we made a handy "Delete All My Data" button. This button means that you can load your data, look at it, and then delete all of it in each session if you would like to do so, with the only downside being a bit more loading time the next time you login.
For more questions about ScribeCount's data security and process, you can go to https://www.scribecount.com/index.html#how-it-works or feel free to send us an email with specific questions at [email protected]


Above, you can see an image of the dashboard. Circled items:
  • the toggle that allows you to disable or enable a specific platform
  • the "Delete All My Data" button, which allows you to ensure that none of your sales data are stored on the Azure servers between sessions (this will cause the next login to be slower, but if it's important to you to ensure no one has your data, this button is quick and easy to use!)
  • the indicator that there is an issue with syncing a specific platform

Now, one of the big questions: how much does it cost?

ScribeCount uses a tiered payment system, based on the previous month's aggregated sales, AND has a 14 day free trial period.
  • Tier 1 is free, and is for authors who earned less than $500 in the previous month.
  • Tier 2 is for authors earning between $500 and $1000 in the previous month, and will be $15/month.
  • Tier 3 is for authors earning between $1000 and $5000 in the previous month, and will be $20/month.
  • Tier 4 is for authors who earned more than $5000 in the previous month, and will be $25/month.
So give ScribeCount a try: www.ScribeCount.com! We have additional tools, reports, and platforms on the way, and welcome your feedback and suggestions.

Have questions? Drop them here!

One note: early this morning, we saw a change in Google Play that resulted in some users' data not syncing correctly. We are testing a fix, and expect to deploy it later today!
The issue is now fixed!
 

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Very cool, I'm in. With over 50 books on 3 platforms, I really need this and I don't have to give them my passwords! Marti's Books
 

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I prefer Safari. Add IngramSpark would be pretty big too…I don’t believe any solution does that.
No, nobody has Ingram. But that doesnt suprise me.

Ingram has an odd way of reporting to their authors. We're digging into it now and the solution is going to be pretty code-intensive. Findaway will probably arrive before Ingram because of that, but we'll add Ingram eventually. Safari is not so much difficult but labor intensive because, well, Apple.

All of these are on the list as well as some production, publishing, and marketing tools. I wish I had another dozen developers. :)

Love to know what you think of ScribeCount.

Lemme know,

R
 

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As you may have noticed (!?) we did an upgrade at ScribeCount last week.

This one was major as it literally doubles the number of features we have. First and foremost is the KU dashboard.

There are a TON of posts at WftW about moving to wide from KU, and it’s the natural progression for the majority of new authors to start at Amazon and work their way to the other platforms. The transition is where many of them stop. Whether it's just fear of the unknown or a reluctance to leave a place they have grown comfortable or any number of other reasons, that transition is a major hurdle for many. We’re hoping to make that transition less painful.

We had many requests from authors currently in KU to make a dashboard for them. Some had no intention of leaving KU; others wanted a tool to make the transition easier. So we came up with what I hope is the best solution for both.

If you are wide, you needn’t worry; all the features you had before are still there plus many more that you’ve been asking for.

If you are a KU author (or have books in both camps), you’ll have a dashboard option that is tailored for you.

Why two dashboards? The two camps value their data differently and making a one-size-fits-all dashboard was not the best option. So now you’ll see a simple toggle at the top of your screen that allows you to switch back and forth at will.

On the KU dashboard, you’ll find the KU status tracker. This feature monitors your books in KU and keeps an eye on that KU checkbox. If its status should change, you will get an alert – both on your dashboard and in the upcoming daily email feature. This should cut down on any surprise re-enrollments from Amazon.

You’ll also find the price-tracking feature. This checks the prices of your books daily and alerts you to any changes. This is to counter unexpected price matching and piracy. It's currently Amazon-only, but we’ll be adding it to the other platforms soon.

For the accountants among you, we’ve added an option to the dashboard labeled “Custom” which allows you to create reports and pivot tables in a number of ways. This option has too many features to list here so I’ll be brief and say it allows you to make just about any kind of spreadsheet you wish. This includes a number of charting options, and you can save your creation and/or export it in your choice of PDF, Excel, or CSV. I’m looking forward to seeing your creations!

To go with the KU dashboard, we made upgrades to the bookshelf. To optimize this, we added Amazon Author Central to the platform list on the settings page. Once you have logged in there, you will see advanced reviews, sorting, and ranking features on that page. You can sort your reviews by Most Recent, Positive to Negative, or vice-versa. We’ll soon be adding sorting by star rating, which will include a word cloud feature to help with Keywords and Genre selection.

The Rank Tracking has several options as well; there’s a summary, Ranks by Book, Ranks by series, and Ranks vs. Sales. You’ll notice there are sections for Hardcovers, Audio, and even Audio CD’s (by request), which are currently in production. This is currently Amazon-only but we’re exploring ways to add other platforms to this.

If you click on a book in your bookshelf, it will take you to the new Book Details page. Every book will have one and it now includes all the data attached to that specific book. There’s a summary, a set of charts, and a spreadsheet. This is in line with our “4 clicks or less” policy of getting you to the data you want. As a bonus, we added a color selection option so you can assign a color to a book or (soon) a series. We’ll be expanding on that when new features arrive.

Last but not least, we’re lowering our prices.

Our new price structure is...

Tier 1: $0 to $1,000 a month = FREE
Tier 2: $1,001 to $2,000 a month = $15/m
Tier 3: $2,000 and up = $20/m


We’re also offering a yearly subscription at $185/yr, with discounts for current subscribers. (Check your subscription page!)

And that, is the new ScribeCount. There’s a lot more that I haven’t touched on here so please click around and explore a bit. There’s also some features that didn’t make the deadline so watch for those to happen over the next few weeks. (cough Pre-orders! cough cough) Since this is a lot of new code, we expect a few bumps and glitches to show up. If you should find one, please let us know. We welcome any and all feedback. If you have an idea on how we might improve on something, please drop us a ticket. Stab that support button – we want to hear from you!

Thanks to all who helped us build this! Without your help, we’d be months behind on our goals.
 

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Same here. Several things aren't working (D2D for one), the bookshelf only populates Amazon titles, and I get no response to my emails to support.
 

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Okay Randall,
I signed up for a trial run to see if Scribecount was useful for me. I got it up and running, but parts never worked right. I submitted reports and got the answer that the new features were causing problems. I backed off and tried a few more times, with the same result. Then today it wasn't working at all, and was told something about compressing files and try later. When I went back I learned that my free trial is over.

I'm not complaining, just letting you know this is happening. You might have a lot of us that wanted to try it because of your post here, but have never really seen it work. In my case, it never populated the bookshelf with anything but Amazon titles and never managed to import any data at all from Draft2digital, so I never got to see the basic features at work.

I think you've got a potential winner here but IDK.

I understand that this is a complex and mind-bogglingly challenging project and wish you well, but without seeing how it works, I have no idea if it will be useful.
 

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Okay Randall,
I signed up for a trial run to see if Scribecount was useful for me. I got it up and running, but parts never worked right. I submitted reports and got the answer that the new features were causing problems. I backed off and tried a few more times, with the same result. Then today it wasn't working at all, and was told something about compressing files and try later. When I went back I learned that my free trial is over.

I'm not complaining, just letting you know this is happening. You might have a lot of us that wanted to try it because of your post here, but have never really seen it work. In my case, it never populated the bookshelf with anything but Amazon titles and never managed to import any data at all from Draft2digital, so I never got to see the basic features at work.

I think you've got a potential winner here but IDK.

I understand that this is a complex and mind-bogglingly challenging project and wish you well, but without seeing how it works, I have no idea if it will be useful.

Sorry! I missed your post here. (I need to visit more often)

We've done a ton of improvements since I was last here. I just did a long post about them.

If you want to give us a new look I'll restart your trial and even add a month for not getting back to you sooner.

Just let me know,

Randall
 

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Sorry! I missed your post here. (I need to visit more often)

We've done a ton of improvements since I was last here. I just did a long post about them.

If you want to give us a new look I'll restart your trial and even add a month for not getting back to you sooner.

Just let me know,

Randall
No worry Randall. I took care of that.
But I do have an issue with Draft to Digital not loading. I've gotten two emails telling me someone would look at it, but no follow up. Two updates later it still doesn't sync with them
 
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