Slow reporting on Amazon?

426 Views 6 Replies 6 Participants Last post by Retired, Jun 4, 2011

ChristopherDavidPetersen

Discussion Starter · Jun 4, 2011

I was just contact by a reader. She told me she just purchased "Tear in Time" and "Endless Summer". I checked my sales on KDP and nothing has shown up yet (it's been over an hour). I haven't experienced a lag in the past (at least I don't think I have).

Do any of you experience this? Does this happen often?

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Todd Russell

· #2 · Jun 4, 2011

ChristopherDavidPetersen said:
Do any of you experience this? Does this happen often?

I've seen sales take a few hours before showing up, yes. It will get there eventually

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ChristopherDavidPetersen

Discussion Starter · #3 · Jun 4, 2011

Todd Russell said:
I've seen sales take a few hours before showing up, yes. It will get there eventually

Phewww.... good thing you responded when you did. I was about to strike the match (gas was poured, "good bye letter written") - LOL.

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JodyWallace

· #4 · Jun 4, 2011

I think maybe KDP stopped reporting sales on my book 3 days ago, since there's been no movement since then when I'm SURE I've had tons of buyers.

Yes, I'm kidding

. The lack of movement on MY account is due to zero buyers, but on your account, when you know you had a sale, that is legitimately frustrating!

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Grace Elliot

· #5 · Jun 4, 2011

Yep, happens all the time.

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Terrence OBrien

· #6 · Jun 4, 2011

Posting sales data to KDP is a low priority in the overall system. So server resources are allocated when available. However, the sales are recorded realtime, just not distributed through the system realtime.

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Retired

· #7 · Jun 4, 2011

And it takes even longer, apparently, for the sales rank to change. My publisher often e-mails me to announce the first sale of the month hours before my sales rank bumps up.

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