I've not had this problem.
However, if you're relying on Meatgrinder to add your TOC, you're not following the Smashwords Style Guide to the letter, and that's probably your problem. It has to be followed to the letter.
Also, if you're using Word 2010, you must remember to save as .doc, not .docx
Not really knowing all the details, these are my best guesses.
However, if you're relying on Meatgrinder to add your TOC, you're not following the Smashwords Style Guide to the letter, and that's probably your problem. It has to be followed to the letter.
Also, if you're using Word 2010, you must remember to save as .doc, not .docx
Not really knowing all the details, these are my best guesses.