I know I made a similar post a few months ago about the same problem with my Paperwhite 4. The page turns were not working properly. Going two pages forward or freezing. It was such a big problem that I decided to get the Oasis 3 since it has the buttons... Well guess what? Now all of a sudden I'm having the same problem on the Oasis. Not as bad as what was happening with the Paperwhite 4 still it's starting to be annoying. I have read many comments doing a google search and it seems this is a known bug in the software. I had my Oasis 3 for 2 months now with no issue until it started up today. I'm guessing Amazon still hasn't put out a fix for this bug.