Kindle Forum banner
1 - 4 of 4 Posts

·
Registered
Joined
·
1,205 Posts
If you haven't already done so, try a restart - Home...Menu...Settings...Menu (again)...Restart.

The Kindle will restart and go through the initial bootup screens (boy sat under a tree, progress bars etc). Takes a couple of minutes.
If you can't work the menu, hold the power switch over to the right for about 15-20 seconds, this will force a restart.
 

·
Registered
Joined
·
1,205 Posts
fadumpt said:
I also went to uninstall the Font hack (the last one I applied and this was recently) and promptly realized I couldn't get to the settings menu to run the update.

Is there a way to factory reset without getting in to the settings menu?
Could this maybe fix the issue?

Thanks.
I'm wondering if the Kindle is in fact responding to the menu key and your selections but just isn't displaying anything, in which case you might be able to navigate it blind.

From Settings, the Menu button brings up:

Turn Wireless On
Shop in Kindle Store
Change Primary Dictionary
Update Your Kindle (may be greyed out)
Restart
Reset to Factory Defaults
Legal
Sync & Check

and the cursor starts on "Shop". So, Home, Menu, Settings, Menu and then down twice and select should do "Update your kindle" if there is an update there, otherwise it skips to Restart.

If you want to try a reset to factory, it's either down 3 or down 4 depending if "update" is active. This then brings up a warning screen with cancel selected, you then do right and select to hit OK.
 

·
Registered
Joined
·
1,205 Posts
I'm afraid I'm out of ideas now. The only other thing I could think of would be the extremely dramatic step of taking the back off (there are videos around on how to do this) and disconnect the battery, and I'm not sure if even that would have any more effect than the restart.

Realistically, I think it is going to have to be a call to Amazon!  ;D
 
1 - 4 of 4 Posts
Top