First off...I see a lot of people talking about hard resets. But I don't hear anyone doing it properly...trust me, the correct way to do a pin-hole reset, also known as a hard reset is listed below. The way listed below is not the way that is listed in the Kindle Users Guide but, what is listed below is the correct way - I can assure you of that.
Also, please do NOT take out the battery - and if you do, you'd better not tell Amazon Kindle Support because taking the battery out is NEVER recommended under any circumstances, Amazon customer service will never ask you to do that.
If you load your own screen savers or do any other tricks like that to the Kindle, expect to be upset when you contact Amazon Kindle Support. Hacking it in any form can and may void your warranty. Can't say you haven't been warned...
These are some things I just wanted to share with you all at the moment. Any questions? Ask me, I'd love to answer some...
- Plug the Kindle into the charger, and the charger into the wall
- Verify that the yellow/amber charging light is ON
- Verify that the power switch is in the ON position (the switch on the left)
- Verify that the Whispernet (EVDO Wireless) switch is in the OFF position (the switch on the right, closest to the speaker)
- Place the Kindle on a firm surface
- Take off the back cover, the gray one with the letters and what not on it - to do this, apply some pressure and slide it to the right
- Put a paperclip or other small metal object (don't use wood like toothpics, or pencil's, etc because it can break off in the hole) into the reset hole
- Push down the reset button - and hold it down for about 5 seconds - you should be able to kind of feel it being depressed
- Flip the Kindle over so you are looking at your screen, and wait for your Kindle to restart - It can take 10 seconds or so before you notice anything happen
- If these steps fail you - contact Amazon.com Kindle Support at 1-866-321-8851
Also, please do NOT take out the battery - and if you do, you'd better not tell Amazon Kindle Support because taking the battery out is NEVER recommended under any circumstances, Amazon customer service will never ask you to do that.
If you load your own screen savers or do any other tricks like that to the Kindle, expect to be upset when you contact Amazon Kindle Support. Hacking it in any form can and may void your warranty. Can't say you haven't been warned...
These are some things I just wanted to share with you all at the moment. Any questions? Ask me, I'd love to answer some...