Read this thread yesterday and when I got home my Gomadic charger was waiting for me in my mailbox. I was a bit worried but the tip worked fine. Glad to hear that you were able to get them to send you new tip. Let us know when it you get it.Sioux said:Update: Gomadic support reports that this was a known issue they have since fixed and they dispatched a new tip to me within minutes of my contacting them. Whoo hoo. I'll report a final time when I know if the new tip in fact does fix the issue.