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When do sales update?

659 Views 15 Replies 6 Participants Last post by  Julz
Do sales automatically update to my dashboard as soon as they happen? I know we have to wait hours for sales rankings to catch up, but I wondered about sales. Thanks!
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Your Dashboard is about 5 hours behind. 
Thank you Cinisajoy!! :)
Okay, so the graph updates about every 15 minutes. The Month-To-Date ... it depends. Sales are added to MTD when the payment is processed (and clears). Sales rank shows up about 5 hours after the MTD.

Sales rank also jumps when someone borrows your book, but it doesn't show up on the graph and MTD until the reader reaches the 10% mark.
SevenDays said:
Okay, so the graph updates about every 15 minutes. The Month-To-Date ... it depends. Sales are added to MTD when the payment is processed (and clears). Sales rank shows up about 5 hours after the MTD.

Sales rank also jumps when someone borrows your book, but it doesn't show up on the graph and MTD until the reader reaches the 10% mark.
Thanks so much SevenDays! Is this always the case? Because my graph shows fewer sales than I have. I've seen three copies of my book on kindles (thanks to pictures) but my graph is only showing two....
Julz said:
Thanks so much SevenDays! Is this always the case? Because my graph shows fewer sales than I have. I've seen three copies of my book on kindles (thanks to pictures) but my graph is only showing two....
I'm not sure, to be honest. We've had a few people mention some really wonky reporting the past few days. I haven't personally experienced it, that I know of, but others definitely have (Joe Nobody springs to mind).
SevenDays said:
I'm not sure, to be honest. We've had a few people mention some really wonky reporting the past few days. I haven't personally experienced it, that I know of, but others definitely have (Joe Nobody springs to mind).
Sounds like I'm in good company. I'll chill out for now and hope it all figures itself out :) Thanks!
Yeah, mine hasn't updated all day.  Either I've suddenly dropped off entirely, or Amazon is being slow again.
ML-Larson said:
Yeah, mine hasn't updated all day. Either I've suddenly dropped off entirely, or Amazon is being slow again.
Let's cross our fingers it's super slow and we'll have more sales than we know what to do with when it comes back up ;)
Jane_Dough said:
Mine hasn't either.
Still no movement on my end either ... and more people have said they bought my book. we'll see :)
My Kindle Worlds story's been up for over 24 hours and I see no sales reporting or royalty reporting at all. Where am I supposed to find it?

Jim
Jim Beard said:
My Kindle Worlds story's been up for over 24 hours and I see no sales reporting or royalty reporting at all. Where am I supposed to find it?

Jim
Have you looked under reports on your kdp dashboard?
Julz said:
Have you looked under reports on your kdp dashboard?
I will check that! I was confused because my KW dashboard said to look for it on my Author Central, but there's nothing there.

Thanks,

Jim
Okay. just FYI - I have "no published titles" ay KDP, I guess because my book is Kindle WORLDS. The KW dashboard is also unhelpful :)

Jim
ML-Larson said:
Yeah, mine hasn't updated all day. Either I've suddenly dropped off entirely, or Amazon is being slow again.
Yes, I've been noticing the same thing. Either Amazon is all off kilter, or Google Play is really hopping today... ::)
I need to stop checking my sales dashboard so often. :(
SB James said:
Yes, I've been noticing the same thing. Either Amazon is all off kilter, or Google Play is really hopping today... ::)
I need to stop checking my sales dashboard so often. :(
Me too :)
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