Kindle Forum banner

1 - 3 of 3 Posts

·
Registered
Joined
·
138 Posts
Discussion Starter · #1 ·
I know I have seen this somewhere but do you call customer service at Amazon to report formatting problems with pages missing?
 

·
Registered
Joined
·
5,087 Posts
You can call customer service, but call Kindle CS, and not Amazon CS. Kindle CS people seem to be better in tune with the Kindle than regular CS.

Or you can use the feedback area at the bottom of the web page for the book.

Mike
 

·
Super Moderator
Joined
·
67,353 Posts
I'd actually do both -- contact Kindle Customer Support to get a refund of my money (they'll generally do that for formatting problems even if it's been more than a week) and fill out the feedback form on the book page so I'm sure it's tied to the specific book and gets passed on to the publisher.
 
1 - 3 of 3 Posts
Top