This is pretty much what I had decided was the truth, so hopefully now we have the true understanding of the situation.You are able to redownload your books an unlimited number of times to any specific device.
Any one time the books can be on a finite number of devices. In most cases that means you can have the same book on six different devices.
Unfortunately the publishers decide how many licenses, that is devices, a book can be on at any one time. While most of the time that will be five or six different devices there will be times when it's only one device.
At the present time there is no way to know how many devices can be licensed prior to buying the book.
According to the customer rep, there is a project to try to get that information available to the customer but it's not yet available.
Finally, when you have reached a limit of six devices and you swap one older device for a new one, it does not automatically reset the number of licenses so you can add the new one. Amazon can release all of the licenses which will remove any given book from all of the devices and then allow you to re-download it that same number of times.
I hate to say it, but this sounds like another instance of everyone blaming someone else (not you specifically Carol).Carol Hanrahan said:I don't recall Amazon asking me about how many downloads I would allow when I published my works. Maybe there is a default number? Greg, maybe you have some insight to this as well?
If authors here are saying that they weren't asked how many licenses they allow it could be a situation where Amazon doesn't bring it up but the publisher does? I don't know? I'm just guessing that if it was standard to offer a choice on licenses that they would know. Maybe the publishers are saying they won't release books in .amz without the limit? If that is the case I'd like to know.mwvickers said:I hate to say it, but this sounds like another instance of everyone blaming someone else (not you specifically Carol).
Amazon says the publishers set the limits, but the publishers will probably say they have no idea. The same happened with pricing, I think. Both Amazon and publishers blamed each other for who set what prices.
It gets frustrating after a while. LOL
I think the point here is that there is a different process and procedure for publishers than us DTPers, which is no different from the difference between how I might upload a book to Amazon through CreateSpace and how a big publisher would get their books on Amazon by entirely different means. In other words, I'm sure the manner in which commercial publishers get their books on Kindle is different than how we Indie Authors do. So it stands to reason that they would have more options and control than we do.Carol Hanrahan said:I don't recall Amazon asking me about how many downloads I would allow when I published my works. Maybe there is a default number? Greg, maybe you have some insight to this as well?
I think that is when you will see some real action,answers and changes.Chad Winters (#102) said:Seems strange of Amazon to make it difficult for people to upgrade their Kindle....