Amazon Author Central photo/bio issues

ArielM · Dec 5, 2024

Is anyone else having trouble with Amazon's Author Central site?

I can't upload a profile picture. It just gives the "Sorry! Something went wrong" error message.

I've tried clearing cache, cookies, on Chrome, Firefox and Edge and on two laptops and a smartphone and all show the same error.

Author Central support doesn't bother to answer.

MasonAlexander · Feb 26, 2025

I'm having the same issue and I've just sent a support request, hopefully they'll help...

Lady Runa · Dec 7, 2024

That's right, Author Central must have had some serious issues because even the authors' Amazon bio pages weren't available for a while. It looks like it's back to normal now.

JaredC · Dec 6, 2024

I've been having the same issue as well. I've been trying for a few days now. I think something is up with the site itself.

Amazon Author Central photo/bio issues

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