**Edited to ad data.
Hello, Kboards. It's been a while since I've posted around here. I lurk occasionally, but for the most part my time is spent in the groups for the genre I write in. Over the past few months, I've dealt with page stripping by Amazon and have found no recourse in responding to their automated emails. So, I wrote this piece and posted it on my website. It's short and to the point, but I know I'm not the only one dealing with this.
*****
I love writing books. I love sharing them with the world and receiving reviews and messages from people who have spent hours enjoying what comes out of my head. I've been doing it seriously for almost 2 years now and have learned so much in that time.
I thought I would finally be a full time writer this August. That was until amazon decided to start taking money from authors without proof or data. With only so much as 'we see suspicious activity but that is all we can tell you.' They can't tell us what happened or how it happened. They can't tell us how to prevent it. But just like clockwork, 10 days into the next month they adjust our payout. After we have spent a month funneling money into their ads based on the data they reported to us. So not only do they get the $1500 they cut from my earnings, they get the $800+ that I spent on their ads based on false reporting.
It's not right and it's not good business. If you can't control people manipulating your system, which I'm not entirely sure occurred on my account based on my historical data, then you shouldn't report earnings in real time. And you definitely shouldn't adjust earnings the month after.
I don't know what I'm going to do. Amazon is such a big piece of the pie that it would hurt my income to quit being exclusive. But I might just have to suck it up and put my books on other platforms.
I have also posted this on my blog at http://slrowland.com/2018/07/an-open-letter-to-amazon/ if anyone is experiencing the same thing an wants to share.
Edit: Take a look at the ratio of sales to page reads before my new release and after.
Month Title Sales Page Reads
October Pangea Online Book One: Death and Axes 679 732,938
November Pangea Online Book One: Death and Axes 193 134,507
December Pangea Online Book One: Death and Axes 43 54,305
January Pangea Online Book One: Death and Axes 43 46,456
February Pangea Online Book One: Death and Axes 30 38,094
March Pangea Online Book One: Death and Axes 26 26,320
April Pangea Online Book One: Death and Axes 21 27,827
And then a new release on May 15th.
(I didn't take a screenshot beforehand, but this is what they were adjusted to. 200,000+ page reads were cut.)
May Pangea Online Book One: Death and Axes 126 56,593
May Pangea Online Book Two: Magic and Mayhem 232 68,477
June(Before) Pangea Online Book One: Death and Axes 65 117,982
June(Before) Pangea Online Book Two: Magic and Mayhem 77 128,540
June(After) Pangea Online Book One: Death and Axes 65 51,212
June(After) Pangea Online Book Two: Magic and Mayhem 77 55,571
Hello, Kboards. It's been a while since I've posted around here. I lurk occasionally, but for the most part my time is spent in the groups for the genre I write in. Over the past few months, I've dealt with page stripping by Amazon and have found no recourse in responding to their automated emails. So, I wrote this piece and posted it on my website. It's short and to the point, but I know I'm not the only one dealing with this.
*****
I love writing books. I love sharing them with the world and receiving reviews and messages from people who have spent hours enjoying what comes out of my head. I've been doing it seriously for almost 2 years now and have learned so much in that time.
I thought I would finally be a full time writer this August. That was until amazon decided to start taking money from authors without proof or data. With only so much as 'we see suspicious activity but that is all we can tell you.' They can't tell us what happened or how it happened. They can't tell us how to prevent it. But just like clockwork, 10 days into the next month they adjust our payout. After we have spent a month funneling money into their ads based on the data they reported to us. So not only do they get the $1500 they cut from my earnings, they get the $800+ that I spent on their ads based on false reporting.
It's not right and it's not good business. If you can't control people manipulating your system, which I'm not entirely sure occurred on my account based on my historical data, then you shouldn't report earnings in real time. And you definitely shouldn't adjust earnings the month after.
I don't know what I'm going to do. Amazon is such a big piece of the pie that it would hurt my income to quit being exclusive. But I might just have to suck it up and put my books on other platforms.
I have also posted this on my blog at http://slrowland.com/2018/07/an-open-letter-to-amazon/ if anyone is experiencing the same thing an wants to share.
Edit: Take a look at the ratio of sales to page reads before my new release and after.
Month Title Sales Page Reads
October Pangea Online Book One: Death and Axes 679 732,938
November Pangea Online Book One: Death and Axes 193 134,507
December Pangea Online Book One: Death and Axes 43 54,305
January Pangea Online Book One: Death and Axes 43 46,456
February Pangea Online Book One: Death and Axes 30 38,094
March Pangea Online Book One: Death and Axes 26 26,320
April Pangea Online Book One: Death and Axes 21 27,827
And then a new release on May 15th.
(I didn't take a screenshot beforehand, but this is what they were adjusted to. 200,000+ page reads were cut.)
May Pangea Online Book One: Death and Axes 126 56,593
May Pangea Online Book Two: Magic and Mayhem 232 68,477
June(Before) Pangea Online Book One: Death and Axes 65 117,982
June(Before) Pangea Online Book Two: Magic and Mayhem 77 128,540
June(After) Pangea Online Book One: Death and Axes 65 51,212
June(After) Pangea Online Book Two: Magic and Mayhem 77 55,571